Software Robots as a paradigm for automation
RPA is an application of technology, governed by business logic and structured inputs, aimed at automating business processes. Using RPA tools, a company can configure software, or a “robot,” to capture and interpret applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems. RPA scenarios range from something as simple as generating an automatic response to an email to deploying thousands of bots, each programmed to automate jobs in an ERP system .
Why Robotic Process Automation?
For enterprises, BPOs and shared services that use large scale, high-volume human labor, with an intrinsic exigency for productivity and cost efficiency, RPA technology adds impetus to their business innovation and profitability. It enables organizations to configure software robots that automate manual and repetitive rule-based tasks at a fraction of the cost of their human equivalent, and to integrate without disrupting the legacy system. Robots are easy to train and see the interface like a human. They can act as automated assistants and are designed to collaborate with humans, while permanently reporting on progress.
What are the benefits of RPA?
By 2020, automation and artificial intelligence will reduce employee requirements in business shared-service centers by 65 percent, according to Gartner, which says the RPA market will top $1 billion by 2020. By that time, 40 percent of large enterprises will have adopted an RPA software tool, up from less than 10 percent today.