Business Process Services
Business Process Services
Hexa BTS enterprise Business Process Management (BPM) solution for BPO/BPS powered by Alfresco is a high performance open-source business process engine based on Activiti with the flexibility and scalability to handle a wide variety of complex business critical processes
Enables Managers to allocate task through auto assign or manual assign process based on predefined target of the associates/ users
Group and individual tasks inboxes allow organizations to model processes to support a wide range of business scenarios
Team Process Management
Team Work Redefined
Recover lost time
Enables Mangers to allocate task through auto assign or manual assign process based on predefined target of the associates/ users
Streamlined process
Group and individual tasks inboxes allow organizations to model processes to support a wide range of business scenarios
Individual Process Management
Team Work Redefined
 Achieve Targets
Enables team members to claim tasks through auto claims or manual claim process based on predefined target of the associates/ users
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 Individual Priority
Team member can filter and prioritize their work items based on dynamic business requirement
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Scale & Robustness
From shop drawings to material data, submittals are critical to any project. As an architect, engineer or contractor, you need a collaborative platform to easily share and review documents.
Improve process efficiency
Powerful process analytics provides tools to review, analyze and optimize processes to ensure that they are complete as efficiently as possible
Full audit trail
Advanced architectural design allows Business Process Services to grow and scale to meet any complex operational requirement
Domain Knowledge Management
Coordinate design requests, revisions, and approvals to reduce time, cost, and risk on projects while promoting collaborative relationships between designers, contractors and stakeholders.
Cut review times in half
Enables new team members to manage pilot processing by selecting low complex to high complex transactions
Version control
Option to route clarifications to trainers / team leaders or escalations to end clients
Audit Analysis and Reporting
Full tracking and detailed reporting on the flow of information across any number of parties. Controlled, automated processes let you get more done, faster.
Better visibility
Team can track the productivity of their servicing teams and team members by generating business reports from the comprehensive dashboard
Reporting across workflows
Robust audit trail enables process to comply with regulatory agencies and external auditors
