In Japan, one restaurant is exploring artificial intelligence (AI) robotics technology to enable paralyzed employees to remotely pilot robotic waiters. JPMorgan Chase, Microsoft and Ford are hosting virtual career fairs tailored to the needs of neurodiverse candidates. Enterprise Rent-A-Car integrated braille-reader technology into its reservations system for blind employees.
Using AI to increase accessibility at work is one of the Gartner Top 10 strategic predictions for 2020 and beyond. The predictions examine how technology is changing the definition of what it means to be human, and IT leaders must be prepared to adapt in a changing environment.